Frequently Asked Questions
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Covid-19
Arriving at Malta International Airport
- Where can I find flight arrival time?
- How can I book a flight?
- How can I book a service for persons requiring Special Assistance upon arrival?
- My luggage was lost/ damaged upon arrival, what should I do?
- Where can I get a Taxi?
- Where can I purchase public transport tickets?
Departing from Malta International Airport
- Where can I find the status of my departing flight?
- How can I book a flight?
- Do you offer special assistance for families of children with autism and individuals on the spectrum?
- How can I book assistance for Persons with Disability [PWD]?
- I am travelling with children. Do you have Parenting Rooms and a Playing area?
- Can my child travel unaccompanied?
Security & Border Control
- How much money can I carry with me when travelling abroad?
- How can I contact the airport’s Customs department?
- How can I get in touch with the Immigration department?
- Do I need a visa to travel to Malta?
- I would like to apply for a visa or renew my visa. How can I do this?
- My Visa will expire before I travel or whilst I am still abroad. What should I do?
Security screening area / Hand luggage allowances.
- I need to carry medicine in my hand luggage for my trip. What is the security procedure I am to follow?
- I will be travelling with a baby aged 0-24 months, what are the security hand luggage allowances?
- Can I carry syringes in my hand luggage due to medical requirements?
- Are IQOS / Heat-not-burn products allowed?
- Can I take an e-cigarette on board a plane?
- What can I keep in my hand luggage?
Airport Services and Offerings
- Is there a post office at Malta International Airport?
- Is the airport terminal dog friendly?
- I lost or misplaced my Parking ticket. What is the procedure?
- How can I register my Y-plate vehicle for inner lane access?
- Do you offer a baggage wrapping Service at the airport?
- When is the pharmacy open?
Lost & Found
La Valette Club
- Do I need to pre-book my visit at the La Valette Lounge before my travels?
- How can I book a service with La Valette?
- I have booked a La Valette Club service and have a problem or need to request a change. Who do I need to contact?
- How can I become a La Valette Club member?
- I am not a La Valette Club member. Can I still make use of the La Valette Lounge?
Corporate & Investors
Shareholders
- I am a shareholder, and I have made some changes to one of the following: Address, Bank Account Number, Status. What do I need to do?
- A shareholder has been deceased, and their shares with Malta International Airport need to be managed and settled. What is the procedure?
- Where can I see the company announcements?
- When are dividends paid?
- I need a copy of a dividend certificate. What can I do?